Forums: Back End:

has anyone else had this problem? I think maybe it's a red herring and that the problem is elsewhere, but just in case....

We have a Flash app set up on the client's server that reads and stores data for each user via XML, ASP classic and the database on the server.
This has been working for a good while now, and it's working for me now using WinXP and IE7.

But the clients tells us that some users are reporting problems where the Flash loads but the XML doesn't. These users (or more likely, this user) are using OS 10.3 and Safari.
We know that the app has worked before for Mac users.

Is there a common pitfall regarding the Mac and XML in Flash that I should be aware of?

These are the only things I can think of and they are mostly not mac related ...

1) Player 9 115 security across the board (getUrl use with sub domains)

2) onLoadInit rather than onLoadCompleate - does this apply to XML loading I forget.

3) upload to server as binary not ascii and as utf8 LF not LFCR

4) * Check the flash version maybe his clients are using an old one.

5) open just the xml in the browser and check it is well formed flash sometimes does ok with bad format xml.

6) When using Zinc for flash apps on a mac you have to have different paths using ':' instead of slashes, if in doubt test it with no subdirectories.

7) Try and run something on a fault machine to check browser communication is working, sendAndLoad works better than Load, is it using get or post, post is better?

8) Check client for signs of intelligence or secret motives